Have a question? Check out the FAQs

If, despite your search, you haven't found the answer to your questions...

• Are your products made in France?
  Yes.
• Where are the products made?
  In our workshops in Millau (Aveyron).
• Where does the clay come from?
  From our quarry in Millau (Aveyron).
• Do you make all of your products yourselves?
  We make all of our products ourselves: earthenware, terracotta, bricks, and sinks.
• Are the products handmade?
  Our products are handmade.
• Are the tiles decorated by hand?
  They are hand-painted by our decorator.
• Are the terracotta tiles suitable for outdoor use?
  We offer a special line of terracotta tiles designed to withstand freezing temperatures. Discover our outdoor terracotta tiles.
• Are the terracotta tiles compatible with underfloor heating?
  Yes, thanks to its thermal mass, terracotta will radiate gentle warmth throughout your room.
• Are the terracotta tiles delivered pre-treated?
  No, because terracotta tiles should only be treated after they’ve been installed to achieve the best finish.
• How do you clean terracotta tiles?
  Use linseed oil-based soaps. Find all our care tips for your terracotta tiles.
• Are the bricks fireproof? And food-safe?
  All our bricks are fireproof and food-safe. Learn more about fireproof bricks for bread ovens, pizza ovens, and barbecues.
• Can you place firebricks behind a stove?
  Yes, they’ll protect your drywall while radiating heat back into your room.
• Are the ceramic tiles durable enough for a kitchen countertop? Can the ceramic tiles be used on bathroom floors? And in shower floors?
  Our ceramic tiles are very durable and are designed for kitchen countertops and backsplashes, as well as bathroom floors and walls.
• Are your tiles heat-resistant?
  Our tiles are fire-resistant, so they can withstand heat.
• How do you clean kitchen and bathroom ceramic tiles?
  Use standard store-bought cleaning products.
• Can you install terracotta and ceramic tiles yourself?
  Our ceramic tiles and terracotta are very easy to install and do not require any special skills. Find all our installation tips for your terracotta tiles, ceramic tiles, and terracotta.
• How can you see your products without visiting the store?
  You can order samples of ceramic tiles, terracotta floor tiles, and bricks on our website to get a feel for the product.
• What are the different styles of sinks available?
  We offer a wide range of countertop and undermount sinks in round, square, oval, and rectangular shapes. All styles of handcrafted sinks are available on our website.
• Can we choose any color for the sinks?
  Yes, the sinks are available in every color in the color chart.
• Are all your products in stock?
  Yes. 
• Do you have resellers?
  No, we work directly with individual customers, without intermediaries, which guarantees a better price.
• Do you offer home delivery? What are the delivery times?
  Yes, we ship to your home within 48 hours in France and Europe.
• Is shipping insured?
  Our merchandise is carefully packaged and insured in case of damage during transit.

Do you have any other questions? Contact us at 05 65 60 14 03 or use the contact form to let us know what you need.